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Terms of Service
Effective Date: November 5, 2026
Welcome to the official e-commerce platform of COMERCIALIZADORA BACROS, S.A. DE C., accessible via our official website www.comercializadorabacros.com. As a trusted destination for quality stationery and office supplies founded by a team of stationery lovers, we know how the right pen, notebook and desk accessory can turn daily work and study into a small, pleasant ritual. These Terms of Service are a legally binding agreement between you, the website user and shopper, and COMERCIALIZADORA BACROS, S.A. DE C., governing all your access, browsing, account registration, order placement, and other interactive activities on our platform. By visiting our website, creating a user account, or placing any order for our carefully curated durable, well-designed office items including well-crafted pens, premium paper goods, neat office essentials, and durable pen organizers, you confirm that you have read, fully understood, and agreed to abide by all the terms and clauses laid out in this document. If you do not agree to any part of these Terms of Service, please do not access our website further, and do not complete any purchases on our platform.
1. Platform Eligibility and Account Registration Rules
To use the full features of our e-commerce platform, you must be at least 18 years of age, or the legal age of majority in your local jurisdiction, or use our website under the supervision and explicit consent of a legal parent or guardian who takes full responsibility for all your activities on our site.
When you create a user account on www.comercializadorabacros.com, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, valid contact email address, working phone number, and accurate delivery address information. You are fully responsible for maintaining the confidentiality of your account login credentials, including your account password, and all activities, order placements, and operations that happen under your user account. You must immediately notify COMERCIALIZADORA BACROS, S.A. DE C. via our official contact email mynx@comercializadorabacros.com if you detect any unauthorized access to your account, any password leakage, or any other security breach related to your account. We will not be liable for any loss or damage arising from your failure to protect your account credentials properly.
We reserve the right to refuse service, terminate user accounts, remove or edit content, or cancel orders at our sole discretion if we determine that your account information is fraudulent, incomplete, or violates any clause in these Terms of Service. We do not permit multiple fake accounts, accounts registered for malicious bulk scraping of our product data, or accounts created for reselling our products at unreasonably marked-up prices that harm the interests of ordinary shoppers.
2. Product Information and Pricing Accuracy
All product listings displayed on our website are carefully presented to show you the real appearance, specifications, functions, and applicable scenarios of our top-rated stationery and office essentials. We make every reasonable effort to ensure that the colors, descriptions, and parameter details of the products you see on our website are as consistent as possible with the actual physical goods. However, due to different display screen configurations, lighting conditions during product photography, and minor production batch differences allowed in the normal manufacturing process, we cannot 100% guarantee that the product display on your screen will be completely identical to the actual item you receive, as long as the differences do not affect the core functionality and normal use of the stationery product.
All product prices displayed on our www.comercializadorabacros.com platform are denominated in Mexican Pesos, and all listed prices do not include applicable value-added tax and shipping fees, unless we explicitly mark the product as eligible for free shipping in the corresponding product listing. We reserve the right to adjust product prices at any time, to reflect changes in raw material costs, logistics expenses, or promotional activity arrangements. The price that will be applied to your order is the exact price displayed on the website at the moment you successfully complete the checkout process and confirm your order payment.
In very rare cases, there may be obvious technical errors on our website that cause the price of a product to be displayed at an unreasonably abnormally low figure far below the actual market cost of the item. If this situation occurs after you have already completed your order payment, we reserve the right to contact you to notify you of the pricing error, give you the option to cancel the corresponding order to get a full store credit refund, or notify you of the correct actual product price before processing your order. We will not be obligated to deliver the product at the clearly erroneous abnormally low price that was caused by a system technical failure.
3. Order Placement, Payment and Transaction Terms
When you complete the checkout process and submit an order on our website, this action constitutes a formal purchase offer sent from you to COMERCIALIZADORA BACROS, S.A. DE C. We will send you an automated order confirmation email to your registered email address immediately after we receive your order and payment notification. Please note that this automated confirmation email only confirms that we have received your order information, and it does not represent our formal acceptance of your purchase offer. Our formal acceptance of your order is only completed when our warehouse team finishes the order quality inspection, marks your order as dispatched, and sends you the formal shipping confirmation email with your unique package tracking number attached.
We support multiple secure payment methods for you to complete your order payment, including major local debit cards, credit cards, and trusted third-party local digital payment services. By submitting your payment information, you grant us the right to charge the full corresponding order amount to the selected payment method you specified. All payment information you submit on our platform is processed through encrypted, industry-standard secure channels, and we will never store your complete sensitive card number information on our own servers.
After your order is confirmed, you cannot unilaterally modify or cancel the order unless you send us a modification or cancellation request via our official contact channels before our warehouse team starts the order processing workflow. If your request to cancel or modify an already paid order is submitted after we have begun processing your items, we have the right to reject your request, and you will need to follow our published returns policy to return the delivered products after you receive the parcel.
We strictly do not allow any pure no-return standalone refund requests, in line with our published official Refund and Returns Policy: you will never be eligible to receive any full or partial cash refund unless you return the corresponding physical purchased items back to our designated warehouse at Calle Hugo Sánchez 93, Int. 1, Col. La Deportiva, Zinacantepec, Estado de México, C.P. 51356, México, and our quality control team inspects and confirms that the returned items meet all eligible return conditions. All returns related transactions will follow the full rules we laid out in our independent Refund and Returns Policy, which forms an integral supplementary part of these Terms of Service.
4. Website Usage Rules and Prohibited Activities
When you access and use our e-commerce platform, you agree that you will not engage in any of the following prohibited activities:
- Copy, modify, distribute, reproduce, or commercially use any content on our website including product images, product descriptions, website design elements, text copywriting, and all original content related to our new stationery drop releases, without our explicit written authorization. All intellectual property rights for all content published on www.comercializadorabacros.com are the exclusive property of COMERCIALIZADORA BACROS, S.A. DE C.
- Use any automated programs, crawlers, scrapers, bots, or other technical tools to access, crawl, or extract large volumes of data from our website for commercial purposes, or to place bulk fake orders that disrupt our normal operating order.
- Upload, spread, or send any malicious software, computer virus, harmful code, or other technical programs that may damage, interfere with, or unauthorized access the server system, website platform, or user data of COMERCIALIZADORA BACROS, S.A. DE C.
- Use our platform to conduct any illegal activities, including fraud, money laundering, false information dissemination, harassment of other users, or any behavior that violates the applicable laws and regulations of the United Mexican States.
- Impersonate other individuals or entities, or falsely state or misrepresent your affiliation with any person or organization when submitting information on our website.
We reserve the right to immediately suspend or permanently terminate your access permission to our website, and take corresponding legal actions to pursue compensation for any losses we suffer, if you are confirmed to have engaged in any of the above prohibited activities.
5. Intellectual Property Rights Statement
All content published on www.comercializadorabacros.com, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of COMERCIALIZADORA BACROS, S.A. DE C. or our original content suppliers, and is protected by Mexican intellectual property laws and international copyright treaty provisions.
The full collection of content on our website is also the exclusive copyrighted work of COMERCIALIZADORA BACROS, S.A. DE C., and you are not permitted to extract, reuse, or distribute any part of the website content without our explicit written consent. You may not use our company name, trademark, service mark, product name, or website logo in any way that may cause confusion among consumers, or in any way that implies our endorsement of your unrelated third-party products or services.
If you believe that any content on our website infringes your intellectual property rights, please send a detailed notification to our designated contact email mynx@comercializadorabacros.com, with your valid identity proof, detailed description of the infringed work, and specific location information of the allegedly infringing content on our website. We will process your complaint promptly in accordance with applicable legal requirements.
6. Limitation of Liability
COMERCIALIZADORA BACROS, S.A. DE C. will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website or the products you purchase from our platform, including but not limited to lost profits, lost data, business interruption losses, or other economic losses, within the maximum scope permitted by applicable local laws. Our total aggregate maximum liability to you for any and all types of claims arising in relation to our services and products will never exceed the total actual amount you paid to us for the specific order that is the source of your claim.
We do not guarantee that our website service will be completely uninterrupted, 100% error-free, or that the website server will be completely free of viruses or other harmful components. We will make all reasonable commercial efforts to ensure the stability, security, and normal operability of our platform, but we cannot be held responsible for service interruptions caused by force majeure events including natural disasters, extreme weather conditions, public health emergencies, communication network failures, or other uncontrollable situations beyond our reasonable control.
7. Modifications to Terms of Service
We reserve the right to update, adjust, and modify these Terms of Service at any time in accordance with business development needs, service optimization arrangements, and new changes to applicable legal requirements. When we make material modifications to these terms, we will post the updated version on a prominent position on the homepage of our official website www.comercializadorabacros.com, update the effective date marked at the top of the document, and notify you via your registered email address for any major changes that will substantially affect your rights and obligations. Your continued access to our website and placement of new orders after the modified terms are officially published will be regarded as your full acceptance of the updated Terms of Service.
8. Governing Law and Dispute Resolution
These Terms of Service shall be governed by, and interpreted in accordance with, the laws and regulations of the United Mexican States, without regard to its conflict of law rules. Any dispute, controversy or claim arising out of or relating to these Terms of Service, the breach, termination or validity of these clauses, or your purchase of products from our platform, shall first be resolved through friendly negotiation between both parties. If the dispute cannot be resolved through friendly negotiation within 30 days, both parties agree to submit the dispute to the exclusive jurisdiction of the courts located in the State of Mexico, where our company’s main business address is located.
9. Contact Information
If you have any questions, comments, or concerns related to any clause in these Terms of Service, you can contact our team at any time via the following official channels:
- Full Company Name: COMERCIALIZADORA BACROS, S.A. DE C.
- Official Website: www.comercializadorabacros.com
- Contact Email: mynx@comercializadorabacros.com
- Physical Business Address: Calle Hugo Sánchez 93, Int. 1, Col. La Deportiva, Zinacantepec, Estado de México, C.P. 51356, México
- Contact Phone: +52 722 195 1045
As a team of stationery lovers who are carefully selecting every durable, well-designed office item to make your daily work and study more organized, we are always dedicated to providing you with great deals on our full range of top-rated stationery, fast shipping to your doorstep, and a shopping experience that is fully transparent, secure, and aligned with all the terms we have promised in this document.